Terms and Conditions

Last updated: July 14, 2026

General Information

Welcome to Memora. The terms "we", "us", and "our" refer to Memora.

Memora operates this store and website, including all related information, content, features, tools, products, and services to offer you, the customer, a shopping experience (the “Services”).

Our store uses Shopify technology, which allows us to offer you the Services.

These Terms of Service, along with any policies referenced herein (the “Terms”), describe your rights and responsibilities when accessing or using the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranties, limitations of liability, and dispute resolution.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms or our Privacy Policy, you must not use or access our Services.


SECTION 1 – Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or region of residence, or that you have legal authorization to use the Services.

To use the Services, including making purchases, you may be asked to provide information such as email, billing address, shipping address, and payment details.

You represent and warrant that all information provided is true, complete, and up-to-date, and that you have the necessary rights to provide it.

You are responsible for maintaining the confidentiality of your account and login credentials, and for all activity carried out from your account. You may not transfer, sell, assign, or license your account to another person.


SECTION 2 – Our Products

We make every effort to display our products accurately. However, colors or appearance may vary depending on the device, screen, or user settings.

We do not guarantee that a product's appearance or quality will fully meet customer expectations.

We reserve the right to modify product descriptions, prices, and availability at any time without prior notice.

We may also limit the sale of products per person, geographic region, or jurisdiction when necessary for legal, logistical, or commercial reasons.


SECTION 3 – Orders

When you place an order, you are making an offer to purchase.

We reserve the right to accept or reject any order for reasonable reasons, including but not limited to inventory availability, payment validation, suspected fraud, or errors in provided information.

An order will be considered accepted only when confirmed by email and payment has been successfully processed.

You must carefully review your order before finalizing the purchase, as we may not be able to cancel an order once it has been processed or shipped.

In case of cancellation or modification, we will attempt to inform you using the details provided during the purchase.

Returns and refunds are governed solely by our official policy.

You represent that your purchase is for personal or domestic use, and not for commercial resale, unless expressly authorized in writing.


SECTION 4 – Price and Billing

Prices, promotions, and discounts may change without prior notice.

The final price will be displayed at the time of placing the order and will be confirmed in the confirmation email.

Unless otherwise stated, prices do not include taxes, duties, customs costs, or import charges, which may vary depending on the buyer's country.

The customer is responsible for paying any applicable local, customs, or additional charges in their country.

You agree to provide complete and accurate purchase, payment, and account information, and to update it as necessary.

You represent that you are authorized to use the payment method entered and that you assume responsibility for the full payment of the order.


SECTION 5 – Shipping and Delivery

Delivery times provided are estimates and may vary depending on location, carrier, customs, or other factors beyond our control.

We are not responsible for delays caused by shipping companies, customs processes, weather conditions, or force majeure events.

Once the order is delivered to the carrier, the risk of loss may transfer to the customer as permitted by applicable law.

📌 In countries where the law states otherwise, the corresponding regulations protecting the consumer will apply.


SECTION 6 – Intellectual Property

All content available on the Services (trademarks, texts, designs, images, videos, logos, graphics, and other materials) are the property of Memora or are used under license, and are protected by applicable intellectual property laws.

These Terms grant you a limited, non-exclusive, and revocable right to use the Services solely for personal and non-commercial use.

You are not permitted to copy, reproduce, distribute, modify, or exploit any content without prior written authorization.

All Shopify trademarks belong to Shopify and are used as appropriate.


SECTION 7 – Optional Tools

We may provide you with access to third-party tools. We do not control or guarantee the operation of such tools.

You agree that such tools are provided “as is” and “as available.”

Use of external tools is at your own risk.


SECTION 8 – Third-Party Links

The site may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of such external sites. Accessing them is at your own risk.


SECTION 9 – Relationship with Shopify

Memora operates with Shopify technology, which allows us to offer you the Services.

However, any purchase made in this store is made directly with Memora.

You acknowledge that Shopify is not responsible for any aspect of the transaction between you and Memora.

You hereby release Shopify and its affiliates from any claims related to purchases made in this store.


SECTION 10 – Privacy Policy

All personal information collected through the Services is governed by our Privacy Policy.

Shopify may also process certain data according to its own policy:

Shopify Privacy Policy


SECTION 11 – Comments and User Content

If you post comments, reviews, suggestions, or any content on our site (“Comments”), you grant us a worldwide, royalty-free, irrevocable, and sublicensable license to use such comments for commercial or promotional purposes, including service improvements.

You represent that your comments do not violate third-party rights or contain illegal, offensive, or harmful content.

We reserve the right to remove comments that we deem inappropriate or illegal.


SECTION 12 – Errors and Inaccuracies

We may correct typographical errors, inaccuracies, or omissions at any time without prior notice, including after an order has been placed.

We reserve the right to cancel orders if the information published contains relevant errors (e.g., incorrect prices).


SECTION 13 – Prohibited Uses

You agree not to use the Services for illegal, fraudulent, or infringing activities of third-party rights.

Prohibited actions include, among others:

  • Using the site for illicit activities

  • Violating site security

  • Distributing malware or viruses

  • Impersonation

  • Performing scraping, data extraction, or unauthorized automation

  • Interfering with the site's operation

We may suspend or terminate your access if we detect non-compliance.


SECTION 14 – Agents (Automation / Bots / AI)

This section applies if you use bots, automated software, or AI agents to interact with the Services.

We may limit or block any automated agent and require technical specifications for its identification.

We reserve the right to restrict automated access that affects the operation or security of the site.


SECTION 15 – Termination

We may suspend or terminate your access to the Services at any time if you breach these Terms or if it is necessary for legal or security reasons.

Payment obligations prior to termination will remain in effect.


SECTION 16 – Disclaimer of Warranties

The Services and products are provided “as is” and “as available,” without explicit or implied warranties, to the fullest extent permitted by law.

Some jurisdictions do not allow certain limitations of warranties, so some provisions may not apply to you.

📌 Nothing stated herein limits the inalienable consumer rights established by applicable law.


SECTION 17 – Limitation of Liability

To the fullest extent permitted by law, Memora will not be liable for indirect, incidental, special, or consequential damages arising from the use of the Services or purchase of products.

In jurisdictions where these limitations are not valid, the limitations permitted by the corresponding legislation will apply.


SECTION 18 – Indemnification

You agree to indemnify and hold Memora, Shopify, and their affiliates harmless from claims, losses, or damages arising from:

  • Your breach of these Terms

  • Violation of applicable laws

  • Misuse of the Services

  • Infringement of third-party rights


SECTION 19 – Discrepancy (Severability)

If any provision is deemed illegal or unenforceable, the remaining provisions will remain valid and enforceable.


SECTION 20 – Waiver and Entire Agreement

Our failure to exercise any right does not imply a waiver of that right.

These Terms constitute the entire agreement between you and Memora.


SECTION 21 – Assignment

You may not assign your rights or obligations without our written consent.

We may assign these Terms in case of business transfer or reorganization.


SECTION 22 – Governing Law and Jurisdiction

These Terms will be governed by the applicable laws of the country where Memora has its commercial domicile, unless the legislation of the consumer's country provides for additional mandatory protections.

In case of dispute, the parties will submit to the competent courts of Memora's domicile, without prejudice to the consumer rights established by applicable local legislation.

📌 This allows it to be worldwide without violating laws that mandate respecting consumer rights.


SECTION 23 – Headings

Headings are included for ease of reading only and do not affect the interpretation of the Terms.


SECTION 24 – Changes to the Terms

We may update these Terms from time to time.

Changes will be effective once published on the site, and when required by law, we will notify relevant changes.

Continued use of the Services implies acceptance of the changes.


SECTION 25 – Contact Information

For questions about these Terms, you can contact us at:

📧 yourmemora@gmail.com
📍 Calle Pensamiento, Seville, SE, Spain, 41008
🏷️ Trade name: Memora